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Adam Gordon's avatar

Hi Devanesh,

Great piece, although there are a couple of elements to your arguments that I find missing.

The first is that hype, while at it's best may indeed do many of the things you talk about, also tends to trigger people's BS meters. People have very sensitive BS meters and, once set off, are very difficult to recover from. This (often) completely dilutes any positive effect hype may have. You note that it may set off armies of critics and, I think, that a more insidious problem may be that it causes people to lose trust and *not* say anything, which is an almost impossible barrier to overcome.

The other, in terms of your Florence metaphor, is that what you don't talk about is the huge and far-reaching financial investments the Medici's made all across Europe. Yes, they may have promoted the idea that attacking Florence was uncivilized (there is little historical evidence for this, as far as I know), but they also made it risky to attack Florence due to the huge financial support they provided to their European neighbors.

While I agree overall that hype has its place in the overall marketing, GTM, promotional scheme, these are points that, imho, weaken your argument.

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Gerardo Barcia's avatar

Florence was actually attacked several times. Other than that, nice post!

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